Effective Date: June 2026

Twisted Sistah Beads is committed to providing a positive shopping experience for all customers. These Terms & Conditions explain the rules, responsibilities, and expectations associated with using our website and purchasing products from our store.

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Acceptance of Terms

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions, as well as any policies referenced on this website.

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If you do not agree with these terms, please do not use our website or services.
 

Product Information

We make every effort to provide accurate product descriptions, pricing, images, and inventory information. However, errors may occasionally occur.
 

We reserve the right to correct inaccuracies, update information, or cancel orders affected by errors at any time.

Product Availability

Many products offered by Twisted Sistah Beads are available in limited quantities and may not be restocked once sold out.
 

While we strive to maintain accurate inventory levels, product availability is not guaranteed until an order has been processed. If an item becomes unavailable after purchase, we will contact you regarding a substitute, store credit, or refund for the unavailable item.
 

Product Colors & Images

We make every effort to accurately display product colors, finishes, and details. However, variations in screen settings, photography, lighting conditions, and manufacturing batches may cause slight differences between the product image and the item received.
 

Such variations are considered normal and do not constitute defects.
 

Pricing

All prices are listed in U.S. dollars and are subject to change without notice.

Applicable sales tax and shipping charges will be calculated during checkout based on your shipping address and selected shipping method.
 

Orders

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

• Product availability

• Pricing or listing errors

• Suspected fraud or unauthorized transactions

• Violation of these Terms & Conditions
   

We also reserve the right to limit quantities purchased per customer, household, or order.
 

If an order is canceled after payment has been received, any applicable refund will be issued to the original payment method.
 

Account Responsibility

Customers are responsible for maintaining the confidentiality of any account information, usernames, or passwords associated with their use of the website.
 

Twisted Sistah Beads is not responsible for unauthorized account access resulting from a customer's failure to protect their login credentials.
 

Shipping & Delivery

Shipping times provided on the website are estimates and are not guaranteed.
 

Once an order has been shipped, delivery times are the responsibility of the shipping carrier. Twisted Sistah Beads is not responsible for delays caused by carriers, weather, holidays, or circumstances beyond our control.

Please review our Shipping Policy for additional information.
 

Returns & Exchanges

Returns, exchanges, and store credit are governed by our Return, Exchange & Store Credit Policy.

By placing an order, you acknowledge and agree to the terms outlined in that policy.
 

Promotional Offers

Promotions, discounts, coupons, sales, and shipping offers are subject to change or cancellation without notice.

Unless otherwise stated, promotional offers cannot be combined and have no cash value.

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Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, downloads, and website design elements, is the property of Twisted Sistah Beads unless otherwise noted.

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No content may be copied, reproduced, distributed, modified, or used without prior written permission.

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Digital Products

Any downloadable products, including patterns, instructions, or digital files, are intended for personal use only.

Digital products may not be copied, shared, distributed, reproduced, or resold without written permission.

Due to the nature of digital products, all digital sales are final.

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User Conduct

By using this website, you agree not to:

• Violate any applicable laws or regulations

• Attempt to interfere with the operation or security of the website

• Submit false or misleading information

• Use website content without permission

• Engage in fraudulent or unauthorized purchasing activities
   

Third-Party Services

Our website may contain links to or integrations with third-party services, including payment processors, shipping providers, social media platforms, and analytics tools.
 

Twisted Sistah Beads is not responsible for the content, policies, or practices of third-party websites or services.
 

Limitation of Liability

To the fullest extent permitted by law, Twisted Sistah Beads shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
 

Our total liability shall not exceed the amount paid for the product or order giving rise to the claim.
 

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

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Severability

If any provision of these Terms & Conditions is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

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Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will become effective upon posting to this website.

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Continued use of the website after changes are posted constitutes acceptance of the updated terms.

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Contact Us

If you have questions regarding these Terms & Conditions, please contact us through our website contact form.

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