Effective Date: June 2026

Twisted Sistah Beads respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and protected when you visit or make a purchase from our website.

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Information We Collect

When you visit our site or make a purchase, we may collect the following information:

• Name

• Billing and shipping address

• Email address

• Phone number (if provided)

• Payment information (processed securely through third-party payment providers)

• Order history and purchase details

• Website browsing behavior (via cookies and analytics tools)
   

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about your order

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Send marketing emails (if you opt in)
   

Email Marketing

If you choose to subscribe to our newsletter, we may send you emails about new products, promotions, sales, and updates.
 

You may unsubscribe at any time by clicking the “unsubscribe” link in any email.
 

Sharing Your Information

We do not sell or rent your personal information.
 

We may share your information only with trusted third parties necessary to operate our business, including:

• Payment processors

• Shipping carriers

• Website hosting and ecommerce platforms (such as Wix)

• Email marketing services
   

These providers only receive the information necessary to perform their services.
 

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website performance

• Understand customer behavior

• Track site usage and analytics

• Support marketing and advertising efforts
   

You may disable cookies through your browser settings, though some site features may not function properly.

Data Security

We take reasonable precautions to protect your personal information. All payment transactions are processed through secure, encrypted third-party providers.
 

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
 

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your personal data (where legally applicable)

• Opt out of marketing communications
   

To make any of these requests, please contact us directly.
 

Data Retention

We retain your information only as long as necessary to:

• Fulfill orders

• Comply with legal and tax obligations

• Maintain business records
   

Third-Party Services

Our website may use third-party services such as payment processors, analytics tools, and email marketing platforms. These services have their own privacy policies governing how they handle your information.
 

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.
 

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
 

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website.

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